Shipping Information

Cross Bone Outfitters is leading the way in quick, affordable shipping. All orders placed before 4:00 PM Eastern Standard Time Monday-Friday or 11:00 AM Eastern Standard Time Saturday will be picked, packed, and shipped that same day. All orders placed after this time, on Sunday or on Federal  Holidays will be shipped on the next business day.  All orders over $100 receive FREE shipping. All other deliveries are $2-12 within the Contiguous US. We charge you less for shipping so you can get more of the stuff you want.

Flat Rate Shipping

• $5 shipping on standard items
• $14.99 shipping on heavy items and Rods
• Offer valid in the contiguous U.S. Only
• All orders will come with a tracking number
• All packages are insured

Order Cancellations

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.

If you cancel your order AFTER it has been shipped, please follow our Return Policies. The cancellation will have to be treated as a Return with all applicable fees.

Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above – including restocking, cancellation and other applicable fees.

If you cancel a ROD order, you will be assessed a $50 or 15%,which ever is greater, cancellation fee before credit is issued.

Returns

Our goal is always to provide high quality tackle.   Unfortunately, sometimes products can be damaged in shipping, defective from the factory or simply not what you really wanted in the first place. Cross Bone Outfitters will accept your returns, with a few conditions:

Please email us with the details and pictures at [email protected] or call us at 480-452-8237 to start all returns.   Please have all relevant part numbers, sales orders, receipts and details of the return request available.

We will do our best to fix the issue in a timely matter.  Please note, in many cases we have to abide by the manufacture’s processes and warranty policies.   We will help you through this the best we can.   Please have your receipt information ready to discuss or attached to your email.

If you are trying to return something that is not defective or damaged, a restocking fee of 20% will be charged and only accepted within 30 days of purchase.   The last thing we want to do is charge additional fees, but there are shipping charges, processing charges and credit card fees incurred on all transactions.   The restocking fee simply covers those charges.   Customer will be responsible for shipping costs on all accommodation returns. No accommodation returns will be available after 30 days of purchase.   Shipping cost on defective or damaged products will be determined per the manufacture’s policies.

To apply a discount code, you must enter it prior to completing the order. Read more in our Terms and Conditions.

First Order

Cross Bone Outfitters give all customers a 10% discount on their first order. All you have to do is enter the coupon code: first10, to get the discount. This is a one time use only per customer.

Military Discount

Cross Bone Outfitters is honored to be able to provide our U.S. military service men and women with a 15% discount on all orders. We will ask that a current, valid military ID be sent or a copy of your DD214 if you are no longer serving, for verification purposes. Once this information is provided you are set to receive your 15% discount on all orders from Cross Bone Outfitters. Thank you all for your invaluable service to our country and sacrifice for our freedom.

• Please send verification information to [email protected]. Once verified you will recieve and email with your discount code.

Note: Limit one discount or coupon per order. The military discount cannot be used in addition to any sale or promotional discounts or coupons.

Join Our Team!

Interested in joining our awesome field staff we call the #Crypt! We are looking for motivated individuals who are looking to grow with the company. Crypt members are all on their way to being on our team of Brand Representatives known as the #Boneyard! If you believe you are up to the challenge, apply here today!

Product Placement

Within the outdoor industry there are a number of trusted names most consumers turn to because of brand name recognition.  These products, while being known (some) for quality, are usually mass produced and backed by a single conglomerate for marketing purposes. This creates a barrier for small brands to be introduced to the audience and consumers they deserve. Your personal attention to each of your final products deserves recognition.

Cross Bone Outfitters specializes in showcasing and retailing the highest quality small company produced outdoor brands. Within the world of retail and marketing the consumer needs to know the products they are purchasing are of the highest quality made by professional manufacturers. Cross Bone Outfitters will only sell the highest quality products and market them to reaches small companies will never be able to achieve. Our mission is #BREAKINGbarriers and showing the outdoor consumer that the quality products they want don’t necessarily need a household name attached to it – other than Cross Bone Outfitters of course.

If you manufacture a product you believe will be worthy of the Cross Bone Outfitters “CROSS BONE STAMP OF APPROVAL” please fill out the product placement application here. Terms and conditions for product placement will be emailed after a review of your product website and/or social media outlets.

**US Owned Companies Only**

Affiliate Program

Store Affiliate Login

Register

CBO Real Rewards Affiliate Terms & Conditions

Affiliate Program

Store Affiliate Login

Register

CBO Real Rewards Affiliate Terms & Conditions